MODERN TRENDS IN INCREASING THE EFFICIENCY OF BANKING SERVICES IN THE CONTEXT OF ECONOMIC TRANSFORMATION
Abstract
This article analyzes the modern trends in increasing the efficiency of banking services in the context of economic transformation. The introduction of digital technologies in the banking sector, the expansion of fintech solutions, and the emergence of a customer-oriented service model are considered the main factors. As a result of the research, priority directions for increasing the efficiency of banking services have been identified. The main objective of this work is to study modern trends in increasing the efficiency of banking services in the context of economic transformation, to analyze their practical significance, and to develop proposals for improvement.
Keywords
banking services, digitalization, economic transformation, efficiency, digital bank, fintech, innovation, risk management
References
- Hensmans M. How digital fantasy work induces organizational ideal reversal? Long-term conditioning and enactment of digital transformation fantasies at a large alternative bank (1963–2019). Organization 2020. – URL: https://journals.sagepub.com/doi/10.1177/135050842096818
- Matt C., Hess T., Benlian A. Digital Transformation Strategies. Bus. Inf. Syst. Eng. 2015, 57, 339–343. URL:https://link.springer.com/article/10.1007/s12599-015-0401-5.
- Банковское дело: Учебное пособие/ У.Азизов, Т.Каралиев, Т.Бобокулов, Ш.Абдуллаева, О.Сатторов, З. Холмахмадов, У. Ортиков, Д. Саидов, И. Куллиев, И. Рахмонов, М.Эгамова, Ш.Давирова, Ш.Азимова; – Т.: «Iqtisod-Moliya», 2018. - 544 с.
- Development of banking technologies: opportunities and challenges 2017 (Moscow: Bank of Russia) 40–42.
- Carbo-Valverde S., Kahn C. M. Payment Systems in the US and Europe: Efficiency, Soundness and Challenges // Financial Stability Journal (Bank of Spain), 2016. Vol. 30. P. 11–33.
- Omarini A. International Journal of Finance, Economics and Trade 1–6.
- Akhisar İ., Tunay K. B. and Tunay N. Interaction Between Internet Banking and Bank Performance: The Caseof Europe // Procedia-Social and Behavioral Sciences. Vol. 195. P. 369–37
- Liebana-Cabanillas F. Information Systems and e-Business Management 14 (1) 141–165
- Shahin Sadigov, Tetyana Vasilyeva, Pavlo Rubanov. Fintech in economic growth: Cross-country analysis. 55th International Scientific Conference on Economic and Social Development – Baku, 18-19 June, 2020. P. 729-739.
- Р.А.Файзиев, У.Т. Хаитматов, О.Х. Азаматов, Ш.Р. Джуманиязов, Х.Х. Хасанова. Использование теории нечетких множеств в экономическом анализе инвестиционных проектов. International Journal of Innovative Technologies in Economy. 2018. Том 2. №5 (17). С. 44-48.
- Khasanova Kh. DIRECTIONS FOR IMPROVING THE EFFICIENCY OF SERVICES IN THE BANKING SECTOR IN THE CONTEXT OF DIGITAL TRANSFORMATION. Norwegian Journal of development of the International Science. №149. 2025. P.14-17.
- Z.Mamadiyarov, S.Makhmudov, Sh.J.Khamdamov, Kh. Khasanova, R.Nazarova, N.Rajabov, Sh. Usmonov. Proceedings of the 8th International Conference on Future Networks & Distributed Systems. P2024.12.11..214-221. https://doi.org/10.1145/3726122.3726153
- Н.А.Иминова, Х.Х.Хасанова, Ш.М.Облокулова. СПОСОБЫ УВЕЛИЧЕНИЯ ЭФФЕКТИВНОСТИ УСЛУГ В БАНКОВСКОМ СЕКТОРЕ В ЦИФРОВОЙ ТРАНСФОРМАЦИИ. Universum: экономика и юриспруденция. 2025. Том 1. № 4 (126). С. 9-12.
- X.Xasanova. BANK FAOLIYATIDA RISKLARNI BAHOLSHNING XALQARO TAJRIBASI. “Moliya bozorini rivojlantirishning ustuvor yo‘nalishlari, zamonaviy tendensiyalari va istiqbollari” . T.- 2024. B.172-175
- Abdukhamidovna, V. M. (2024, May). Enhancing Creative Distant Learning in higher Education Institutions in a digital society. In INTERNATIONAL CONFERENCE ON MODERN DEVELOPMENT OF PEDAGOGY AND LINGUISTICS (Vol. 1, No. 5, pp. 13-16).
- Vakhobova M. UNIVERSITIES AS BEACONS OF HOPE IN AN ERA OF CHANGE //Sun’iy Intellekt Nazariyasi va Amaliyoti: Tajribalar, Muammolar va Istiqbollari. – 2024. – С. 347-350.
- D.B. Sulaymanova. The Importance of Programs in Creating Electronic Textbooks. - Texas Journal of Multidisciplinary Studies, 2024. P. 18-21.
- A.Y Shakhabidinovna - Automation of Technological Processes. European Journal of Humanities and Educational. 2022. P. 130-131.