DIGITIZING TAX COMPLIANCE: ASSESSING TAXPAYERS' AWARENESS AND SATISFACTION IN E-FILING OF INCOME TAX RETURNS
Abstract
This study investigates the transition to digital tax compliance through e-filing of income tax returns and its impact on taxpayers' awareness and satisfaction. The adoption of digital platforms for tax-related processes has become a global trend, promising efficiency, transparency, and convenience. Through comprehensive data collection and analysis, this research aims to assess taxpayers' level of awareness and satisfaction with e-filing of income tax returns. By gaining insights into these aspects, the study contributes to a deeper understanding of the effectiveness of digitized tax compliance systems. The findings hold implications for tax authorities, policymakers, and researchers aiming to enhance tax administration and improve taxpayer experiences.
Keywords
Digitizing tax compliance, e-filing, income tax returns, awareness, satisfaction, digital platforms, tax administration, convenience, efficiency.
References
- Geetha R and Sekar M, “An Empirical Study of Awareness of e-Filing” INTERNATIONAL JOURNAL OF ADVANCED SCIENTIFIC RESEARCH & DEVELOPMENT,Volume 02, Issue 03 (Jul Sep’2015)
- MikelAlla, Cand “System of Tax filing in India E-filing” International Business Research, Volume 6 Issue 13 (June 2015)
- Rajeswari and T.Susai Mar (2014) “E-Filing of Income Tax returns” International Research of Current Research and Academic Review, Volume 2 Number 9
- Mukesh Kumar and Mohammad Anees (Nov 2014) “E-Filing: Creating New Revolution in Taxation of India”, International Research of Current Research and Academic Review, Volume 10.
- Dr.ChanchalChawla, Dr.Vipin Jain, Anand Joshi and Dr. Vinayak Gupta“A Study of Satisfaction level and Awareness of Tax-Payers towards E-Filing of Income Tax Return”, International Monthly Refereed Journal of Research In Management & Technology, Volume II (Nov 2013).
- Geetha R. and Sekar M “E-Filing of Income Tax”, Research Journal of Management Sciences, Vol. 1(4), 6-11, November (2012).
- Dr.Meenal and Ms.GinniGarg (2011) “E-filing of taxes: A Research Paper” , INTERNATIONAL JOURNAL OF ADVANCED SCIENTIFIC RESEARCH & DEVELOPMENT, Volume 8, Issue 06 (2011)
- Dr. C Sharma and Dr. RajanYadav, “an empirical study on tax payer’s attitude towards e-return filing in India”, International Journal of Research in Computer Application & Management, Volume 1 (Issue6), Oct 2011.
- Kennedy and Henry (2011) “A study on E-filing satisfaction level of tax payers” The Canadian Institute of Chartered Accountants, Publication CA Magazine, 2011
- Eranna M. (2008) “Evaluation of Tax Administration Machinery under the Income-Tax Act, 1961” ”, International Journal of Research in Computer Application & Management, Volume 8 (Issue 04).